Background
When manifesting is worth the effort.
What to consider
This guide covers the practical decisions sellers face when clearing customer returns. We'll walk through the typical sequence, the value drivers and the most common mistakes.
Step-by-step
- Define the scope: what stock is in play, what condition, where it sits.
- Pull together the basics — a stock list, photos, location, deadline.
- Engage a buyer who can quote on the full package, not SKU-by-SKU.
- Agree paperwork that meets your audit / governance requirements.
- Plan collection windows around your operational constraints.
Common mistakes
- Waiting until the value has dropped before going to market
- Negotiating with too many small buyers instead of one bulk buyer
- Skipping basic manifesting on customer returns
- Forgetting dilapidations and racking when planning a clearance